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Dashboard

Customer Feedback Programme

Increase customer satisfaction and loyalty through real-time feedback from your customers and more personal responsibility of your employees

Inspiration

How do you measure the financial impact of customer satisfaction?

A case study

Banking industry

This is how banks and savings banks become more profitable

Today's bank customers want to get the cheapest possible products and they compare and inform themselves independently online. With this in mind, we help you to become more profitable.

Dashboard

Benefit from our continuous high speed reporting.

Use our dashboards to analyse your complex company-related data in order to prioritise processes and to derive further recommendations for action.

Inspiration

Process Prioritization

Nothing changes by measurements alone - the employees need to know exactly what to improve.

Inspiration

Identify the strengths and weaknesses of your brand

By making the strengths of your competitors your own you are substantially improving your market position.

Inspiration

Customer Segmentation

A value-based customer segmentation is important to understand your current customer base and ensure a successful customer strategy.

ISO Certification

Certified Security:

Information security management system according to ISO 27001

Further information

Customer Strategy

For years customer orientation has dominated the thoughts and conversations of every trade. Nevertheless, many companies are still at an early stage in terms of their customer strategy. With our help and experience, your business can ensure that the desired customer experience is clearly defined and an integral part of your business philosophy.

What we do

We offer a variety of services to maximize your business success, including feedback systems with real-time feedback, a digital analytics tool (MAIX Dashboard) for interactive presentation of data and survey results, and personalized business consulting.

Contact

You have any questions or suggestions? Do not hesitate to get in touch.