Integrated and committed employees are a prerequisite for growth, profit and customer loyalty. The employee surveys of maix analytics ensure that you exploit the full potential of all your employees.

Our goal is for HR to document all operations in order to make well-informed decisions that generate the most profit. There is an obvious link between the allocation of human resources and their impact on employees.

maix analytics has identified four significant criteria that are important for a successful employee study:

  • Trust indicator: The study must be carried out regularly, at least once a year, but ideally twice. Employee satisfaction has to be considered as a constantly changing KPI. If there is more than a year between surveys, there is a greater risk that the results will not match. Unusual events can change the background and parameters that are measured (e.g. terminations, fusions, product initiatives).
  • All managers must receive a report: The results must be communicated to the head of department so they can take responsibility for it. This is done by distributing individual reports, which also contain clear recommendations for action. The access to relevant data has a high value for the head of departmens. Not only does this ensure the right focus, it also provides deeper insights and opportunities to improve the management of their department.
  • Action-oriented: There have to be recommendations for action and plans for the department, through which all employees are directly involved in carrying out the change. This will ensure that employees can also contribute their own ideas. Employees with customer contact are particularly important in the process so that the customers’ voices are heard.
  • Linkages: By combining survey results with other relevant employee-related data, future HR decisions can be based on facts rather than intuition. Many companies collect data but do not use the benefits that come with it. Only those who effectively use existing data can realize their full potential and make the most of their personal budgets.
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